Welcome to Occean HongKai Science and Technology Co.,Ltd.(Zhuhai E-ONE Science and Technology Co.,Ltd.)
Language:
INNOVATION NEVER STOP

FAQ

Contact Us

Stephanie Lee

Mailbox: salesmanager@eairpack.com

Skype:  petitfleur5

Whatsapp:+86 13928056165

Wechat: +86 13928056165

 

margaret zheng

Mailbox: margaretzheng@eairpack.com

Skype:  +86 18988556829

Whatsapp: +86 15916332991

Wechat:   15916332991

You are here:Home >> FAQ

FAQ

1.Who is E-ONE?
Zhuhai E-ONE Science and Technology Co.,Ltd. was founded in 1996, is a high-tech enterprise which has integrated with researching & developing, production, sales and after services. We have professional R&D teams with many years of technical experiences and independent intellectual property rights. Our company has launched hundreds of products in the market in past twenty years.
   
2.  Who is EAIR
EAIR is one of the brands of our enterprise in the air cushion packaging. We can do R&D according to the requirement of customers as the leading foundation of teams with electronic control design and research. We have the competitive advantage of cost and efficiency based on subordinate mold and injection factory. Our enterprise have developed into mature and stable production system which ensured products quality in the strict inspection process. 

3. Can you provide OEM/ODM service?
YES, we have a professional program development team and complete production equipment, so we can satisfy our customers with OEM/ODM customization services.

4.  Do you have CE certification for this machine?
Yes, we have  CE  ROHS  FCC and PSE certification  for this machine.

5.  Do the bubble rolls have our logo and text?
Yes, we can print LOGO and text as customization, MOQ is one ton/size.

6.  How long is the warranty period for your products?
We offer a one year warranty.

7.  How long does it take you to make delivery?
We will delivery within 3 days in case of stock. For special customization, we will delivery in a month. 

8. How about your quality of products?
Our company found in 1996, we have many years experience in quality control. From design, processing, assembly to finished products, we strictly comply with the quality inspection in accordance with the company‘s production processes.

9. How to operate and maintain the machine?
It’s very easy. You can refer to the instructions to operate and replace the spare parts, also we can send operating video.